Work Order and Safety App for Power Linesmen

Overview

Design of work-order and safety app for linesmen (electrical power distribution maintenance field workers).

My contribution

Senior UX/UI Designer

The team

Year

2016

The tools

Sketch + InVision Office supplies

The activities

High-fidelity wireframes Usability testing

Challenge

The end client was an electrical power distribution company based. They needed a tablet app for their field workers as a replacement for an existing paper-based process.

Maintainance of power lines is a high-risk activity, and the app is designed to ensure that linesmen follow appropriate safety protocols before beginning work.  The app is intended to be used in non-ideal situations, for instance, in the dark during a storm, and in bright sunlight.

Approach

The approach was to create a style guide from a pre-existing app, create a simple design system, and use it to produce high-fidelity wireframes for review by business stakeholders and testing with users. The app was iterated 2-3 times upon based on feedback.

Outcome

The solution was a tablet work order and safety app built around a 5-step wizard.

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